Shipping policy

Order Processing


Orders will be processed and handed over to our logistics partners within 1-3 business days.

International Shipping Options


We work with reliable international logistics providers and offer two main services (actual options and pricing will be displayed at checkout):

  • Economy Line: No tracking or partial tracking available. Estimated delivery time: 15-30 days.
  • Standard Line: Full tracking available throughout the journey. Estimated delivery time: 10-20 days.

Shipment Tracking


For services with a tracking number, you can check your package status on our partner logistics provider’s official website or a global tracking platform (e.g., 17Track).

Address Accuracy


Please ensure your shipping address is accurate and complete (including postal code and phone number). We cannot be held responsible for lost or delayed packages caused by incorrect address information.

If you have any questions, please leave us a message and we will reply to you and resolve your issues as soon as possible.

My Outlook email: jinlinoveltoys@outlook.com